Pragati Life Insurance achieves Tk. 305.20 crore claim settlement with record speed
Pragati Life Insurance Limited has successfully settled Tk. 305.20 crore in claims from January to September 2024, marking an 11.73% increase over the same period last year. During this period, the company processed a total of 98,266 claims, including death claims, maturity claims, medical claims, and other insurance benefits, achieving an impressive average claim settlement time of just four days.
In 2023, Pragati Life Insurance settled Tk. 366.30 crore in claims, maintaining a high claim settlement ratio of 98.97%, ensuring that nearly all claims filed were successfully paid out. Since its inception, the company has settled claims totaling Tk. 2560.45 crore.
Md. Jalalul Azim, CEO of Pragati Life Insurance, highlighted the company's commitment to customer satisfaction, stating, "We are dedicated to providing our clients with a fast and hassle-free claims experience. I'm proud to say we have received no complaints regarding payment of insurance claims. Our focus remains on improving claims processing times to ensure that our customers receive their payments as quickly as possible."
He added, "Our dedication to customer service sets Pragati Life Insurance as the top choice for life insurance in Bangladesh."