bKash users now can recover accounts on their own
The company has brought this service with latest technology to ensure maximum security of users’ bKash accounts as well as to empower them more
The country's largest mobile financial service provider bKash has allowed its users to recover their accounts on their own which were blocked due to forgetting personal identification number (PIN) or inserting wrong PIN several times.
Now, a customer can reset his or her PIN by verifying some necessary information, said a press statement.
The company has brought this service with latest technology to ensure maximum security of users' bKash accounts as well as to empower them more.
By clicking on the link– https://www.bkash.com/pin-reset, customers can find out how to reset their PIN step by step.
Personal identification number is the most important requirement for completing any bKash transaction and the security of bKash account depends on keeping the PIN number confidential.
For bKash users, the PIN is set by the customers and only the user knows his or her PIN. This means, once the PIN is set, it is automatically secured and no one can get the PIN from the automated system. In case of forgetting PIN, there is no chance for the customer as well as anybody else to know the previous PIN.
If PIN is forgotten, bKash gives a customer the opportunity to reset it by generating a temporary PIN. Usually, customers get temporary PIN upon new PIN reset request by providing required information via the customer care number 16247, live chat option on bKash Facebook page and email communication.