Internet services disrupted across Bangladesh
Bangladesh Submarine Cables PLC (BSCPLC), the state-owned bandwidth provider, has expressed sincere apologies for the temporary inconvenience caused to its customers.
Bangladesh's internet connectivity faces a major disruption as the country's second submarine cable, SEA-ME-WE 5, encounters a problem, resulting in sluggish internet speeds in parts of Bangladesh.
The issue arose during the early hours of Saturday (20 April), resulting in slow internet speeds for both internet service providers and customers.
Bangladesh Submarine Cables PLC (BSCPLC), the state-owned bandwidth provider, has expressed sincere apologies for the temporary inconvenience caused to its customers.
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According to a statement issued by BSCPLC, the second submarine cable under the jurisdiction of Bangladesh Submarine Cables PLC suffered an unexpected severance approximately 440 km west of Singapore during the early hours of Saturday [20 April]. As a result, all traffic routed from Kuakata to Singapore via this cable has been temporarily halted.
It noted that efforts are underway to repair the SEA-ME-WE 5 cable and swiftly restore connectivity.
"It is worth noting that despite the disconnection of SMW-5, internet services within the country persist via the SEA-ME-WE 4 submarine cable situated in Cox's Bazar. A considerable portion of bandwidth from SEA-ME-WE 5 is being redirected to SEA-ME-WE 4. However, internet speeds may remain slow until the SEA-ME-WE 5 cable is fully repaired," the statement further reads.
On Thursday (18 April), users experienced an internet slowdown due to maintenance work on the same submarine cable installed at Kuakata.
The disruption in internet services has led to widespread inconvenience across the nation, impacting various sectors that depend on uninterrupted connectivity.
